Design · Culture · Spirituality
Links for August 15th
- A List Apart: Articles: Web Governance: Becoming an Agent of Change
- "Becoming a change agent means getting used to doing things that we find scary: challenging assumptions, asking questions about business goals and risks, and facilitating discussions about change. We need to articulate the problem so that our stakeholders will understand it and find it difficult to ignore."
- Your customer won’t take a bullet for you | gapingvoid
- "The key to understanding (and ultimately benefitting from) true 'customer loyalty' is to recognize and respect that customers–as people– are deeply loyal to themselves and those they love, but not to products and brands. They are loyal to their own values and the (relatively few) people and causes they truly believe in. What looks and feels like loyalty to a product, brand, company, etc. is driven by what that product, service, brand says about who we are and what we value."
- 15 Aug 2011
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- Posted In daily links
About the Designer
Jonathan Stegall is a web designer and emergent / emerging follower of Jesus currently living in Atlanta, seeking to abide in the creative tension between theology, spirituality, design, and justice.
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